Who needs Medium in a spicy world?

posted by Jeff | Wednesday, January 4, 2017, 8:40 PM | comments: 0

I admit that since Medium was launched, I didn't get it. But I never really got Twitter either, the other thing that Ev Williams co-founded, and that's certainly useful to someone (in particular inarticulate politicians, it would seem). And if that weren't enough, I thought it was weird that anyone needed yet another blogging platform. Williams suggested that it could give a voice to people who wrote quality stuff with meaning. I still don't understand how or why Medium is better for that, because social media has a way of getting things people care about in front of people regardless of quality. People have to want it, and if they do, it doesn't matter where it lives.

Ugh, I feel like I'm writing a tear-down here, but I'm bothered by two things: Valley thinking and slightly misplaced ideas about the value of content.

Today, Mr. Williams announced they were cutting a third of their staff of 150, and closing two of the three offices they had, in Washington and New York. Now, if you're fans of the folks over at Basecamp, and have read Rework, then you know they're probably throwing some WTF's at the Ev-ster right now. Or they might not be, because moving their blog to Medium has been really good for them. But the company formerly known as 37signals has been ever passionate about bootstrapping itself, not taking VC money, not being in Silicon Valley and most importantly building a sustainable business over chasing an exit strategy. Their books are about questioning the nonsense, and I can't think of anything more ridiculous than opening offices in three of the most expensive real estate markets in the country. And also, having 150 people to build up a platform that, to the naked eye, is super pretty and clean, but lacks the functionality of LiveJournal 15 years ago.

I get that it has the feel of Instagram for words, but that's why I don't think it works. What's the business model? Long-form text isn't something you rapidly scroll through the way you do pictures, so even if they're trying to adopt Instagram's model, who wants to buy that? Beyond that, there seems to be a lofty goal of being super cool and intellectual and it'll make you smarter and all of that, but really, if I want that, why would I ever focus on one place to do so? It just seems convenient that Williams believes publishing on the web won't make sense in the long run, because, well, obviously he thinks Medium is the answer.

Here's the other thing that bothers me about his "refocusing" announcement. He really lays into the whole system of advertising and such, insisting that it doesn't serve anyone. And yes, that's a little ironic when he is simultaneously implying that they don't make any money. While it's certainly possible that advertising as we know it is not ideal, what I feel like he's saying is that all of the free love and exchange of ideas and information should happen for free. By now we should understand that isn't possible. Someone, somewhere, has to pay for it. I've been publishing stuff on the Interwebs now for 18 years (shit, I'm old), and there is a cost for everything whether it comes from ads, the exchange of money or whatever. Don't make this a moral issue. If I write the modern day version of the Federalist Papers, I'm sorry, but I'm not throwing away my shot. (#nonstop, y'all!) It's OK to make a business of distributing content, because that's the only business that Medium can be.

More than anything, content wants to be free. Medium wants to be a closed system. I get a ton of content about stuff that I'm interested in via an RSS reader and stuff my friends throw up on Facebook. It comes from a million places, and that's OK. That's what makes the web awesome, and I don't understand why we keep trying to "fix" that. We've seen that a closed system accessed largely by mobile app, like Facebook, can act as a gateway to that, but there's a reason that the Facebook "notes" functionality never really took off, despite most of the world having an account. Content wants to be out there. It's where the flavor is.

Years later, I still don't get Medium. And that's why I'm so publishing this there.


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